This is a plain-English starting point. Please have it reviewed against your own data protection arrangements before you publish it.
Who we are
Juard Care, 4 Nelson Street, Southend-on-Sea, SS1 1EF. You can contact us on 01702 841308.
What we collect, and why
When you use a form on this website (contact, appointment request or careers), we collect the details you give us, such as your name, phone number, email address and message. We use them to reply to you, to arrange an appointment or to consider your interest in working with us. Please do not include sensitive health information in website forms or in a first WhatsApp message.
Chatting with us on WhatsApp
The chat button opens WhatsApp, a service run by WhatsApp and Meta, with your message ready to send. Anything you send there is handled by WhatsApp under its own privacy policy as well as by us.
Third-party services on this site
This website uses Google Fonts to display text and Google Maps to show our location. These services may receive your IP address and set cookies according to their own policies. We do not run advertising or analytics on this site.
How long we keep information
We keep enquiry details only for as long as we need them to deal with your request, and for as long as the law requires.
Your rights
You can ask us to see, correct or delete the information we hold about you, to restrict or object to how we use it, and to withdraw consent at any time. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.
